POLICIES

 

Processing & Shipping

After your order is placed it will take 2 to 5 business days to process before it is shipped. 

All items are shipped via USPS and will take approximately 5 to 7 business days (with the exception of bad weather & holidays it will be longer) .

All custom orders will take about 14 to 30 business days to complete, and will be shipped out after that. 

Tracking numbers will be sent via email and or text message, once orders are shipped. Once you receive your tracking number, shipping information will be available after 24hrs. You can track your package at www.USPS.com. Baddie Boutique IS NOT responsible for any damaged, delayed or lost packages once it is in USPS possession.When purchasing your items if your shipping and billing addresses do not match we will not ship your order and you will be refunded immediately.

Returns/Exchanges:

Baddie Boutique wants you to be completely satisfied with your purchase; however due to COVID 19 we want to maintain cleanliness and sanitation of our products. Due to this reason, ALL SALES ARE FINAL. NO RETURNS, NO REFUNDS OR EXCHANGES!!!!!!!!!

Chargeback Policy:

Baddie Boutique has a zero tolerance chargeback policy. A chargeback occurs when customer contact their bank to initiate a refund for a purchase they made. All abusers will be reported to the Chargeback Protection Project, which may affect an abuser's ability to purchase at other online retailers across the United States. In all cases where the chargeback is clearly fraudulent and/or an attempt to circumvent our policy and contract, we will file a report with the IFCC (Internet Fraud Complaint Center), the customer's local authorities as well as with the Better Business Bureau. If the product was delivered via U.S. Mail or to a Post Office box, we will also file a mail fraud complaint with the postmaster or Federal Authorities. We will turn delinquent accounts over to a collections agency and reports will be filed with all credit bureaus as a delinquent collection account. You are fully responsible for paying all of what Baddie Boutique owed. 

If you have any questions or concerns please feel free to contact us via TEXT at 870-592-4321 and or email.